Overview

Like many organisations in New Zealand, Serco has been impacted by the Holidays Act 2003 compliance issues.

With the assistance of a specialist third party, we have reviewed holiday pay calculations for both current and former employees who worked for Serco from April 2015.

This includes ex-employees of Serco who worked at Mt Eden Corrections Facility, from April 2015.The project will ensure any necessary remediation is made to those who did not receive their correct leave entitlements.

About this Process

Please fill in and submit your completed application. This allows us to gather the necessary details and contact you.

After submitting your application, our Holidays Act Remediation Project Team will review your details. Please return to the portal to view where you application is in the process.

Your Information

Your personal information will be handled in accordance with the Privacy Act 2020. The information requested is essential for verifying your identity and ensuring any back payments are correctly made to you. We cannot process back payments without this information. By providing your information, you consent to its use in the Holidays Act remediation process and any future remediation processes. If you are due future payments, we will ask you to reconfirm your information.

You have the right to access any personal information held by Serco about you. If you wish to do so, please contact holidaypay@serco-ap.com.